Frequently Asked Questions

Lumina accepts all major commercial and Medicare insurance plans. With insurance plans added throughout the year, contact Lumina if you don’t see your plan listed to confirm the most up-to-date information. Click here to view health plans.

Lumina is not currently a Medicaid provider.

Lumina will work with your referring provider to ensure all pre-authorization requirements have been met prior to your appointment.

Our pricing before insurance is:

• CT/CT with contrast: $350/$400
• MRI/MRI with contrast: $700/$750

It’s a flat-fee pricing structure. There are no facility fees, hidden costs, or unexpected charges. We work with and are in-network for all major payment networks in Ohio, including Aetna, Anthem, Cigna, Medical Mutual, and United Health Care. Call Lumina and provide the contact information for the healthcare provider and we will send the images and reports directly. See our pricing information here.

Call Lumina and provide the contact information for the healthcare provider and we will share the images and reports directly.

No, at this time you must call Lumina to request an appointment. We hope to add that feature in the near future. Please call 440-592-6060 to schedule your appointment.

You can use your Lumina MyChart account in three convenient ways:

• To review your scan reports
• To view billing
• To communicate with Lumina

To access your Lumina MyChart account, visit mychart.luminaimaging.com, and login using the credentials created upon check-in at your appointment. If you have My Chart from MetroHealth, The Cleveland Clinic or Mercy Health, nothing more is needed. Your report will appear in your same MyChart account.

You use the PowerShare account to access and view your images, only if you want to see them. If you created a PowerShare account upon check-in at your appointment, you can login here: powershare.luminaimaging.com

Please call us at 440-592-6060.

Please call our main number at 440-592-6060. Or contact the location directly:
Mentor: 440-592-6095
Solon: 440-592-6105
Medina: 440-592-6085
Westlake: 440-592-6065

All of our facilities do have off-street parking available. Please contact your Lumina Imaging Center for more detailed information. Find the location nearest you here.

You can pay your bill directly at the time of service, or we will bill you for your portion of services rendered. You can also pay online through MyChart.

You can pay with cash, credit card, or personal check at the time of service.

Lumina will ensure all pre-authorization requirements have been met prior to your patient’s appointment.

Lumina accepts all major commercial and Medicare insurance plans—and we’re adding more plans throughout the year. Lumina currently accepts, but is not limited to, the following health plans:

Commercial Health Plans:

• Aetna
• Anthem
• Cigna
• Clarity
• Health Ohio Network
• Medical Mutual (including CLE-Care HMO, MetroHealth Employee Plan, MetroHealth Select and Skyway)
• United Healthcare

Medicare Advantage Health Plans:

• Aetna Medicare Advantage
• Anthem Medicare Advantage
• Cigna Medicare Advantage
• Devoted Medicare Advantage
• Medical Mutual Medicare Advantage
• United Healthcare Medicare Advantage

Marketplace Plans:

• Anthem Pathway HIX
• Medical Mutual Marketplace

Lumina is not currently a Medicaid provider.

We offer same and next-day appointments for all patients. Plus, with mobile check-in, patients move from the parking lot to your appointment quickly. Another added element of speed and convenience: results are provided within 24 hours.

Images and reports will be uploaded to MyChart and PowerShare within 24 hours.

Lumina accepts all major commercial and Medicare insurance plans—and we’re adding more plans throughout the year. Lumina currently accepts, but is not limited to, the following health plans:

Commercial Health Plans:

• Aetna
• Anthem
• Cigna
• Clarity
• Health Ohio Network
• Medical Mutual (including CLE-Care HMO, MetroHealth Employee Plan, MetroHealth Select and Skyway)
• United Healthcare

Medicare Advantage Health Plans:

• Aetna Medicare Advantage
• Anthem Medicare Advantage
• Cigna Medicare Advantage
• Devoted Medicare Advantage
• Medical Mutual Medicare Advantage
• United Healthcare Medicare Advantage

Marketplace Plans:

• Anthem Pathway HIX
• Medical Mutual Marketplace

Lumina is not currently a Medicaid provider.

We offer same and next-day appointments for all patients. Plus, with mobile check-in, patients move from the parking lot to your appointment quickly. Another added element of speed and convenience: results are provided within 24 hours.

Lumina will ensure all pre-authorization requirements have been met prior to a patient’s appointment.

It’s a flat-fee pricing structure. There are no facility fees, hidden costs, or unexpected charges. We work with and are in-network for all major payment networks in Ohio, including Aetna, Anthem, Cigna, Medical Mutual, and United Health Care. Call Lumina and provide the contact information for the healthcare provider and we will send the images and reports directly. See our pricing information here.

Our pricing before insurance is:

• CT/CT with contrast: $350/$400
• MRI/MRI with contrast: $700/$750